Skip to main content

Using VPN for Windows

Ensure your customers can easily access and install the VPN software on their preferred devices. Here is the download link for Windows  platform:

1200px-Icon-windows_os.svg-removebg-preview (1).pngDownload for Windows

1. Download the VPN Client

Download the File:

  • Click the provided link to download the VPN Client executable file.

  • Save the file when prompted by your browser.

Save the File:

  • Choose a folder where you want to save the installer file (e.g., Desktop or Downloads folder).

Wait for the Download to Complete:

  • Ensure the download finishes before proceeding to the next step.

Step 2: Install the VPN Client

Locate the Downloaded File:

  • Navigate to the folder where you saved the downloaded file (e.g., vpnclient.exe).

Run the Installer:

  • Double-click on the vpnclient.exe file to launch the installation.

  • If a User Account Control prompt appears, click Yes to allow installation.

Follow the Installation Wizard:

  1. Click Next in the setup wizard.

  2. Review and accept the license agreement, if prompted.

  3. Select the destination folder (default options are usually fine).

  4. Click Install to begin the installation.

Complete the Installation:

  • Once complete, click Finish.

  • If prompted, restart your computer to ensure the VPN client is properly set up.

Step 3: Open the VPN Client and Configure Settings

Launch the VPN Client:

  • Open the application via the Start Menu or the desktop shortcut named "VPN Client."

Access Settings:

  • Locate the Settings option, usually found in the menu or represented by a gear/wrench icon.

Enter VPN Credentials:

  • Username: Enter the username provided by your VPN service.

  • Password: Enter the corresponding password.

Save the Settings:

  • Click Save or Apply to store your credentials.

Step 4: Connect to the VPN Server

Select the VPN Profile:

  • On the main screen, choose the newly created VPN profile.

Connect:

  • Click Connect to initiate the connection.

  • Wait for the status to change to Connected.

Step 5: Disconnect from the VPN

Open the VPN Client:

  • If minimized, click on the VPN icon in the system tray to open it.

Disconnect:

  • Select the active VPN profile and click Disconnect.

Exit:

  • Close the VPN client if you no longer need it.

Troubleshooting and Tips

Issue with Username or Password:

  • Double-check your credentials in the Settings menu.

  • If forgotten, contact your VPN provider for assistance.

Unable to Connect:

  • Ensure the server address is correct.

  • Check if a firewall or antivirus is blocking the VPN client.

Connection Drops Frequently:

  • Switch the protocol (e.g., from TCP to UDP).

  • Try a different server location.

Slow Internet Speed:

  • Connect to a closer server.

  • Verify your network connection separately.

By following these steps, you can set up and use the VPN client on your Windows device seamlessly. For additional assistance, consult the help documentation or support resources provided by your VPN service.

 

Back to top